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Essex Online is an ICT Provider that was brought together by RCCE (Rural Community Council of Essex) and established ICT provider Community Action Suffolk.

Without the direct support of RCCE any longer, Essex Online’s aim is to still improve access to affordable and reliable ICT (Information and Communications Technology) support and services to all Third Sector organisations in Essex.

Essex Online is an ICT Service Provider that is able to provide a whole suit of services including broadband, email, web hosting, web design and ICT Support. We continue to support a host of charities across Essex and assist them with their IT infrastructure.

           

The Helpdesk

At the heart of Essex Online, is it’s dedicated helpdesk. Comprising of knowledgeable professionals with nearly 30 years experience in the IT industry between and 25 years experience between them running the Suffolk Online helpdesk, the helpdesk aims to be the central contact point for any help, support and advice needed. From here the team aims to deal with any support query that comes in and all in an easy to access fashion – no queuing or holding features on the telephone line – just straight through to a friendly voice on the other end, ready to help.

   

Our Partners

Essex Online & Community Action Suffolk has supplier agreements with some of the very best UK companies and this means when we are supplying you any service whether that be an Internet connection or a web hosting service you are not only getting the very best quality but the very best local support.