We know from experience in the field that many voluntary sector organisations currently have no form of formal IT support arranged and if they do it is with often expensive commercial companies who don’t understand the needs or budgets of the voluntary sector. This can result in inefficiencies within your organisation or charity, possible affecting the project you run or future bids that you may be going for.
Get one of Essex Online IT Support Packages for your organisation so that we can ensure that your IT systems are fully maintained, looked after and ensure that you get the best value out of your infrastructure as you can.
As part of our packages you get :
- A dedicated helpdesk (Please call 08458 150081 for support queries) that is operated 9am-5pm each day (bank holidays and Christmas period excluded)
- Access to 3 permanent, highly experienced and knowledgeable staff
- Free annual health check on your systems (on our silver and gold packages)
- Remote Support via advanced online tools
- On site support (charged additionally)
- Help and advice on whatever you require
- Procurement and Procurement advice
- Discounted packages because you work in the voluntary sector
If you are interested in what we can offer you, please find information on our products below.
IT Support Essex – Packages
| Bronze | Silver | Gold | |
| Tel & Remote Support | 1 hr per month | 3 hrs per month | Unlimited |
| Free Health Check | No | Yes | Yes |
| On site Hourly Rate | £48.00 | £42.00 | £36.00 |
| Prices per month | |||
| 1-5 PC’s | £17.63 | £23.50 | £29.38 |
| 6-15 PC’s | £29.38 | £35.25 | £41.13 |
| 16-25 PC’s | £41.13 | £47.00 | £52.88 |
| Pay As You Use Support – £55.00 per hour. Minimum time 1 hour. | |||
Please note all prices above are including VAT.
If your organisation has more than 25 PC’s then we believe that you will most likely require a more personalised service. Suffolk Online has the flexibility to offer a completly bespoke service that meets your own needs so please contact us direct so we can discuss a unique proposal.
